Role details

Technical Field Service Engineer

Switzerland   •  Permanent

Bullet points

  • Medical device
  • Service

About Our Client

Our client is a swiss firm specialized in Medical Device.

Job Description

You will be in charg of :

  • Installation, Implementation & Introduction of pumps
  • Analyse technical problems reported by customers over the phone
  • Provide level 1 technical support to customers on technical questions
  • Follow up with Customer Service
  • Provide on demand comprehensive training on Infusion pump
  • Support Sales team during tenders with Technical presentations at customers
  • Monitor Service care plans renewals with Customer Service
  • Ensure all Service contract and maintenance are processes to invoicing in SAP

The Successful Applicant

  • Bachelor or Technical degree (Electronic or Biomedical)
  • Minimum 3 year experience as Biomedical Technician, ideally in the area of Medical devices
  • Excellent presentation and communication
  • Team player working closely with Sales and Customer Service
  • Fluent in German & French, excellent knowledge of English both oral and written
  • 70% travel will be required

What's on Offer

Our client propose some trainings

Apply for this job

Click the Apply or LinkedIn or XING or Viadeo button below or contact Henri Couton quoting job reference 91693
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