Role details

Receptionist FR/AR/ENG (h/f)

Geneva   •  Permanent

Bullet points

  • Trilingual Receptionist French/English/Arabic
  • Private Bank in Geneva

About Our Client

Our client is a Private Bank located in Geneva.

Job Description

* Greeting customers with a smile and welcoming them into the bank
* Listening patiently to queries and concerns of customers and guiding them to the proper personnel
* Handling basic or general queries at personal level following bank's policies and procedures
* Answering email, phone calls, and transferring calls to the respective staff members
* Handling administrative and clerical duties as ordered by the bank manager
* Managing courier, postal, ticket booking, and messages for the banking staff
* Maintaining daily records of incoming and outgoing calls and checks

The Successful Applicant

* Minimum 3 years experience as a Receptionist in the banking field or in a Luxurious hotel
* Fluent in Arabic, French and English
* Highly skilled in greeting guests in a courteous and professional way
* Well versed in managing multiple line phone system and handling multiple incoming calls simultaneously
* Demonstrated ability to answer queries of visitors and direct them to the right person
* Committed to provide exceptional customer service to clients and coworkers
* Excellent knowledge of administrative and clerical procedures
* Adept at giving accurate and detailed information to visitors and callers
* Able to handle difficult clients tactfully
* Expert user of MS Word, Excel, Outlook and front desk software applications
* Special talent for scheduling appointment, managing calendars and maintaining conference rooms
* Proven record of performing clerical duties such as scanning, photocopying and collating
* Extremely capable of keeping reception area clean and organized
* Expert in ordering, receiving and maintaining office supplies

What's on Offer

Attractive Package

Apply for this job

Click the Apply or LinkedIn or XING or Viadeo button below or contact Astrid Requet Barville quoting job reference 89912
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