Role details

Customer Service Representative

Geneva   •  Temporary

Bullet points

  • Our client is an international company with a global exposure
  • Unique experience to become a Customer Support Officer

About Our Client

As mentioned our client is looking for a Client Relations Officer to work closely with the Sales Team to deliver an outstanding luxury service to a number of VVIP, high profile individuals and organisations

Job Description

* Delivering exceptional customer service to VVIP, high profile clients, ensuring complete customer satisfaction
* Liaising and coordinating with the relevant internal departments to organize logistics to meet client requirements
* Developing and nurturing client relationships to ensure satisfaction and an outstanding luxury customer experience
* Assisting with administration and inputting post-flight data as required
* Assisting with marketing through the company social media including LinkedIn, to ensure that accounts are kept current in regards to events and other relevant updates

* Liaise with different suppliers for any additional services linked to flights such as limousine, helicopter or other services

The Successful Applicant

* Outstanding customer service skills
* Excellent IT skills
* Ability to communicate at a high level with high net worth individuals and other VVIP clients
* Strong negotiation skills, and the ability to efficiently prioritise time
* Ability to work under pressure to a high standard

Fluent in English & French, other languages are welcome

What's on Offer


Apply for this job

Click the Apply or LinkedIn or XING or Viadeo button below or contact Marine Moncozet quoting job reference 92394
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