Role details

Customer Service Representative Temp Mission

Vaud   •  Temporary

Bullet points

  • Our client is an International Company based in Canton de Vaud
  • Innovative company and fast-forward opportunity

About Our Client

Amazing international place to work, we team work is the most important part of your daily work.
This opportunity will enable you to set a strong career path as a Customer Service Representative.

Job Description

Responsible for providing superior technical support & service to our small and medium business customers and in liaison with their International Sales manager by promptly answering inquiries, providing accurate information while troubleshooting and problem solving with customers. Contributes to projects as required. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.
Your core responsibilities :
*Act as primary contact for customers and assigned sales representatives
*Receive and process purchase orders from customers. Follow-up on all customer inquiries
*Maintenance and distribution of shipping documents and certifications
*Research and resolve customer issues/problems by communicating with all parties involved
*Compile supporting documents for accounting to process customer debits and credits
*Liaison between inventory, traffic, purchasing, credit, and quality
*Order management

The Successful Applicant

*5 years' experience
*Associates or Bachelor's Degree preferred
*Experience in distribution preferred
*Proficient with Microsoft Office
*Bilingual a plus

What's on Offer


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Click the Apply or LinkedIn or XING or Viadeo button below or contact Marine Moncozet quoting job reference 90362
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