Role details

ambitious and resilient Customer Care Agent (EN/FR/IT)

Zürich   •  Permanent

Bullet points

  • First relevant experience in customer service/sales administration
  • Fluent in English, French and Italian

About Our Client

Our client is a globally operating and innovative company leading within the area of technology. Being specialised as a Customer Care Agent, our candidate will be in charge of France, Italy and Benelux.

Job Description

- First point of contact for international clients as a service and sales support
- Full processing and quoting of incoming orders and requests from customers
- Support to the company's clients and ensuring high quality solutions to their requests
- Provide regular and precise follow ups in line with key account management
- Maintain a relationship to the sales team by providing thorough sales support
- General administrative tasks that go along with high quality customer care

The Successful Applicant

- First relevant work experience in the customer service department/internal sales
- Fluent in English, Italian and French (preferably mothertongue in one of them)
- Proficient knowledge of Oracle or other ERP system, as well as MS Office
- Thoroughly enjoy any aspect of customer care and interacting with the firm's clients
- Outstanding attitude in terms of sales support and communication with stakeholders
- Proactive and stress-resistant personality that is able to work autonomously
- Able to be self motivated and working towards a goal

What's on Offer

Are you looking for an excellent job opportunity, which combines both, a versatile and challenging employment and an innovative job environment, where you will be able to grow and make use of your customer care knowledge? Then we are pleased to receive your online application today!

Apply for this job

Click the Apply or LinkedIn or XING or Viadeo button below or contact Olivia Boyd quoting job reference 90487
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