Angaben zur Position

Medical Technician / Nurse with Technical affinity (m/w)

Schweiz   •  Permanent

Bullet points

  • Leading company in the Medical Devices sector looking for YOU now!
  • Fluent English, German & French, Medical / Technical experience


For the further development of its market share and for the continuous high quality service to clients we are looking for a hands-on, passionate and proactive Technician to join the Service Team. As part of the Global Customer Service department, you will be working closely together with the Sales & Technical team. Your tasks included:


- Perform Maintenance & repair works on the medical devices
- Installation, Implementation & Introduction of new pumps
- Analyse technical problems reported by customers over the phone
- Provide level 1 technical support to customers on technical questions related to spare parts, repair and preventive maintenance and escalate to Level 2 if needed
- Follow up with Customer Service on spare part order deliveries to
- Provide, when necessary, trainings on Infusion pumps using through the help of training documentation
- Conduct field visits to ensure maintenance and service to the clients
- Support Sales team during tenders with Technical presentations at
- Manage service contracts and proactively renew them where necessary
- Coordinate and prioritise repair activities at depot repair location
- Fill out service reports and maintain ERP system cleanly
- Ensure all relevant fields are copied to out ERP system
- Ensure all invoicing is processed properly


- Bachelor or Technical degree (Electronics, mechanical or education as a Nurse or Medical path)
- First experience as a Medical technician or if you are a nurse, wanting to change career path you bring a strong technical affinity
- Fluent German, French and English
- Excellent communication and presentation skills to train others on technical matters
- Enjoys travelling across Switzerland and having customer contact
- Good MS Office skills
- Readiness to travel 2-3 days per week

Sonstige Informationen

Are you looking for a new challenge? Would you like to work for one of the leading medical equipment companies worldwide? Then apply online now

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